This section is for some of my recent portfolio-related resources. As much of my work involves me providing live facilitation/training sessions, my vision is the information presented here will give you a sense of my instructional design skills and communication style, even if you are not able to hear me live and in-person.

“Great training usually involves getting a lot of little things right more so than just getting one major thing right, although it is certainly good to get the major things right, too.”

– Steven Saxe

Performance Support: Introduction

Performance Support: the training that your learners really want. And expect. The concept of “performance support” is not new to the field of instructional design. Even when I was just starting in my training profession, creating a Job Aide or Quick Reference Guide (both valid performance support tools) was a natural and normal extension from…

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