Instructional design, or instructional systems design (ISD), is the practice of creating “instructional experiences which make the acquisition of knowledge and skill more efficient, effective, and appealing.” The process consists broadly of determining the state and needs of the learner, defining the end goal of instruction, and creating some “intervention” to assist in the transition. There are many instructional design models but many are based on the ADDIE model with the five phases: analysis, design, development, implementation, and evaluation. Although technology continues to change the tools and platforms available, the principles of “good instructional design” developed decades ago are still just as valid today as they were years ago.
Video used to be a difficult and time consuming to create, but with advances in the consumer video market, it’s now an extremely viable medium for training. Video allows you, as a trainer, to connect with an audience that you cannot see. Learners are less inclined to read long, boring, confusing documents; they would prefer to watch an interesting video where they are shown what to do. Videos provide greater engagement than text or images for the simple reason that it combines audio, video and text. It helps that learners are already watching tons of videos online and will readily accept video as a format for educational content delivery.
Performance Support is any learning modality, resource or asset that is accessible and applicable at the moment of need. It is embedded in the work process so the learning is accessed in the context of the work flow and helps solve a specific business problem. Paper-based Performance Support includes job-aids and quick reference guides. Electronic Performance Support tend to be technology based. Google searches can fall into this category, but they tend to find more than what you need or want. More advanced versions of workplace Electronic Performance Support offer a contextual, process-embedded and immediate solution. This requires development of an overarching strategy built upon upfront analysis, planning and design.
PowerPoint is a slide-based presentation program owned by Microsoft. PowerPoint, initially named “Presenter”, was created by Forethought, Inc. Microsoft’s version of PowerPoint was officially launched in 1990 as part of the Microsoft Office suite and the corporate workplace have never been the same since. There are various other programs that offer similar capabilities but PowerPoint is the most commonly used. Some have a negative view of PowerPoint as a tool as a result of many unskilled and unmotivated people creating a lot of poorly designed PowerPoint. However, PowerPoint can be a great tool when used properly and is important for anyone involved with creating presentations and/or trainings.
Although software is commonplace in any corporate learning environment, the selection and implementation of learning-focused software tools is still an important consideration for the Learning & Development group. Learning software tools could have a focus on either solving for instructor-led training or self-learning. Both are important elements of any corporate learning ecosystem. It’s important for the Learning & Development group to be as strategic and proactive as possible about the evaluation, selection, and implementation of these tools to achieve high-learner adaption and success.
Virtual classroom technology is training in which a simulated virtual environment is used to both deliver and receive training content. The virtual classroom tools we will focus on is virtual classroom environments that are instructor led. These can be effective when they are both synchronous or asynchronous. Virtual classroom technologies provides numerous tools and functionality that can enhance the learning process for both the instructor and student. The availability and sophistication of today’s virtual classroom technology tools makes the requirement of face-to-face training less, especially as the skill of the instructor and acceptance of the student increases.